BIZTeL has developed a Web 2.0 process linking job costing, service delivery and hardware care services to each customers individual Support Plan. Three support plans are available: Platinum, Gold and Silver.
These support plans allow you can track all your service cases and use reports to make informed decisions on your infrastructure utilization and investments.
If you do not have a Support Plan, you can still select these options:
Start an Online Service Request
View your Service Case status
Start a Returned Materials Advice process
View your RMA status
Access Remote Desktop service: please arrange a time for this
